iClinic

59 Hengilcon Avenue, Blairgowrie, Johannesburg, 2000

About

iClinic’s social media campaigns succeed not by talking TO customers, but by engaging them in relevant, dynamic conversations, devised not only to reinforce your brand’s key messaging, but to foster a sense of loyalty and trust within your target audience.

iClinic develop tailored, audience-focused social media solutions, using compelling multi-media content to increase brand awareness, drive online footfall and promote customer loyalty.

So they've created a substantial following across your social media platforms, but how do you go about managing your growing number of fans? iClinic community management team works to develop, facilitate and nurture relationships with your user base, engaging in relevant dialogue designed to create a relatable, trusted online brand presence.

iClinic monitor, support and react to the needs of your user base, managing your social media platforms through carefully constructed content generation, geared to engage and stimulate positive brand-related discussion. iClinic have extensive experience in dealing with customer complaints and queries, and are wholly equipped to manage any crises that might arise as a result of dissatisfied users.

Above all, iClinic role as community managers will be to generate important customer feedback, analysing trends and behavioural patterns to extract valuable commercial data that can be used to drive and enhance your brand.

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